New Services and Relocation of Existing Extensions
Please make requests for new services and relocation of existing services using Electronic forms.
Note: requires your UniKey login, and have your account code handy
If you cannot use the online forms, please fax your request, signed by your Head of Department to X 16004 with the following information:
- Department name
- Service Requirements eg, new extension
- Address, building code and room number if possible
- Contact name and extension number
- Account code that work is to be charged to
- Account code that calls are to be charged to
- Date required (only if required on a particular date)
Ports
Ports are the holes in the wall the phone lines or computer network cables are plugged into. If there are none available in the location you require one can be installed, you will be charged for parts and labour.
Sometimes a port is not connected to a line (the cable in the wall that plugs into the rest of the network) and so a line must be installed.
You can either have analogue or digital lines. Prices are as follows.
Charges
| Analog | Small Digital 3202 | Large digital 3213 | Extender Unit | |
|---|---|---|---|---|
|
Handset costs
|
$86.00 | $190.00 | $275.00 | $190.00 + installation |
| Line costs | $123.00 | $111.00 | $111.00 | n/a |
| Labour | $42.50 per hour for all phones | |||
| Material costs | as per contractor pricing | |||
A $20 per annum maintenance fee is charged to departments for each extension. This covers all faults including handset replacement if necessary.